Half Day Courses
4 hours

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Course Infomation

  • Levels: Beginner
  • Lectures: 2 Sessions
  • Duration: 10 Hours
  • Class Size: 30 Persons
  • Time: 09am -14pm

Lectures
2 Sessions

Duration
3 Hours

Class Size
Min 6 Persons

Virtual classes available.

  • Access Management
  • Availability Management
  • Business Relationship Management
  • Capacity Management
  • Change Control
  • Data Management
  • Demand & Supply Governance
  • Deployment Management
  • Event Management
  • Financial Management for IT
  • Incident Management
  • Information Security Management
  • IT Asset Management
  • IT Asset Management
  • Knowledge Management
  • Release Management
  • Request Management
  • Service Catalogue Management
  • Service Continuity Management
  • Service Desk Management
  • Service Level Management
  • Strategic IT Portfolio Management
  • Strategy for IT
  • Supplier & Contract Management
  • Problem Management
  • Project & Programme Management
  • Workforce Management

Our expert coaches, trainers and consultants understand the journey to improving the efficiency, reliability and consistency of IT services. This enables an agile approach to business with improved controls, not just of IT, but for the enterprise as a whole.